We recently did a service call where the customer stated their ice maker was not working and ice was forming in the freezer door shelves and dispenser. Also, the ice cubes were all frozen together in the ice bucket. Check out these photos and see. At Electro-Mechanical Service Professionals, we can handle all your appliance repairs in Tucson AZ. Give us a call, we are A+ rated by the BBB. (520) 661-0030.